frequently asked questions

  • How Do I Make a Payment?

    "You can mail payment to PO Box 639630, Cincinnati, OH 45263-9630, or you can sign up for Electronic Funds Transfer (EFT) using the appropriate form."

  • How Do I Change the Beneficiary on my Policy?

    Click here - download and print the form called Change of Beneficiary, Age or Name. Print your policy number, name of insured and age - then fill in the new information in the proper section below that. Return this form and the original policy to your insurance company.

    Unless signed in front of an agent or employee of this company, this form must be notarized.

  • How Do I File a Death Claim?

    Click here - download and print the form called Claimant's Statement. Print all necessary information and return the form and the original policy to your insurance company along with a certified death certificate and the insurance policy.

    For policies issued by Southland National before June 2017, please mail your completed claim form to: Southland National Ins., 2200 Jack Warner Parkway, Suite 150, Tuscaloosa, AL 35401.

    Unless signed in front of an agent or employee of this company, the form must be notarized.

  • How Can I Replace my Lost Policy?

    Click here - download and print the form called Lost Policy Certificate. Print all necessary information, have the form notarized and return it to your insurance company.

  • What is Final Expense Insurance?

    Final expense insurance is used to cover the costs of things specifically associated with your death. This includes the funeral and burial costs such as the services, items (like a casket and hearse), or even cremation if that’s your preferred route. Although all types of life insurance can be important – depending upon one’s needs – final expense coverage can fill the specific need of ensuring that loved ones are not burdened with having to come up with a substantial amount of money at an already emotional time.

  • What is Pre-Need Insurance?

    Another type of life insurance policy that is intended for you to pre-select specific arrangements and gives you the assurance that those arrangements will be paid for and implemented. This includes the funeral and burial costs such as the services, items (like a casket and hearse), or even cremation if that’s your preferred route.

  • What is the Difference Between Pre-Need and Final Expense?

    Final expense policies leave your beneficiary with a certain amount of money to use at the time of your death and sometimes the cost of the funeral exceeds the amount of the policy and your choices are not preselected. Pre-need policies also leave your beneficiary (typically the funeral home of your choice) with a certain amount of money but the arrangements are pre-planned exactly as you want them and the cost of the funeral is locked in so inflation is not a factor.


Legacy Mothe DLE & SNIC policies issued since 2017

Customer Service
Phone: 833-452-4240     Fax: 833-452-4241

Mailing Address


For Policy Administration & Claims
PO Box 504
Basking Ridge, NJ 07920

For Premium (checks only – do not mail cash)
PO Box 639630
Cincinnati, OH 45263-9630

Administrative Office

180 Mount Airy Road, Suite 101
Basking Ridge, NJ 07920

For SNIC Whole Life policies issued 2015 or earlier: 800-842-8960
For SNIC Pre-Need policies issued in 2015 or earlier : 800-277-8762

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